Terms & Conditions

Warranty Terms and Conditions

The product warranty begins on the date of purchase and expires at the end of the period indicated for the product registered.

During the warranty period,

  • Sia Huat Pte Ltd will make arrangements for a free of charge service if the product defect is due to faulty materials and/or workmanship.
  • Sia Huat may agree to replace the product if a repair is not possible or is deemed uneconomical. Replacement will be offered at Sia Huat Pte Ltd discretion and the product warranty will continue to be in effect from the date of original purchase.

This warranty applies on condition that the product has been handled properly for its intended use and in accordance with the operating instructions.

The purchaser shall produce warranty card / dated proof of purchase/ registration of e-warranty at the time of service. However this warranty does NOT COVER parts (i.e. accessories, consumable parts) that are subject to wear and tear, natural disaster, rust, stains, corrosion and other peripherals or equipment used in connection with the product.

Sia Huat Pte Ltd reserves the right to void or discredit the warranty period if there is no proof that the product has been duly registered for warranty coverage.

The terms and conditions of the warranty coverage are subject to change at management discretion without notice.

Service Center Terms and Conditions

For All Repair Service, our service charge is SGD 60 (before GST) is levied for non-warranty items.

For Collection and Repair Service, a 2 way transportation charge of SGD 60 (before GST) is levied for both warranty and non-warranty items.

Our Service Center impose a mandatory SGD 30 (before GST) inspection fee for all items sent in for assessment checks. This fee will continued to be levied even if customers do not wish to proceed repair or item is beyond economic repair.

For External Brands Repair Service, An additional transportation charges of SGD 30 (before GST) applies for delivery of repair items to external brands service centres.

External Brands listing as follow:

1. Crown
2. Mayer / KitchenAid / Mistral
3. Vitamix / Menumaster
4. Panasonic / Sharp
5. Braun / Kenwood
6. Lian Seng (weighing scales)
7. Tanita Weighing Scales
8. Others

Customers are advised to send to respective service centres for shorter repair lead time.

For On-Site Repair Service, on-site workmanship service charge of SGD 100 (before GST) will be levied for both warranty and non-warranty items. (Spare parts are subject to additional charges only after on-site assessment of fault).

Corporate Office / Showroom / Warehouse
No. 20 Pandan Road
Singapore 609272
T : +65 6268 3922
F : +65 6262 2796
E: enquiry@siahuat.com.sg

Retail Sales
No. 7, 9 & 11 Temple Street
Singapore 058559
T : +65 6223 1732
F : +65 6223 4630
E: enquiry@siahuat.com.sg

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© Sia Huat 2020. All Rights Reserved. Data Protection Policy. Web Design By Triple W Media.

© Sia Huat 2020. All Rights Reserved.
Data Protection Policy.
Web Design By Triple W Media.